Helping clients to make informed decisions gives them confidence. When it comes to accessing aged care for a loved one, a clear roadmap means peace of mind.
Acknowledging a need for aged care is often an emotional time. The stress can lead to family conflicts, fuelled by the Three G’s of aged careTM – grief, guilt and greed.
Making incorrect decisions under pressure is time consuming and costly for clients. Professional advice relieves the pressure and helps clients to choose the correct pathway.
Aged-care advice is about building relationships – not product placement – and the value to clients can be significant.
Whatever business model you choose for your aged care solution, the value for clients is derived from:
- Planning well ahead of time for their aged care needs
- Knowing where to start and what decisions need to be made as well as what it will take to get the care they need
- Navigating through the process of moving into residential care or accessing home care – minimising fees or maximising entitlements can be a bonus outcome
- Finding solutions that work for the family as a whole
- Understanding the choices for structuring finances and estate planning
- Guidance to make informed decisions during difficult times.
The three key questions clients want to address are:
Clients value your professional guidance, objectivity and expertise in deciding on an aged care solution that suits their needs and situation.